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SCOTTSDALE, Ariz. — The WM Phoenix Open has began the method of refunding followers who had tickets Saturday however could not get on the grounds at TPC Scottsdale after the Scottsdale Police Division closed the gates due to overcrowding across the course, event chairman George Thimsen informed ESPN on Thursday.
“We need to make issues proper for our followers who had been unable to attend on Saturday, and so we simply needed to get there, diagnose the difficulty and see how we are able to resolve this,” Thimsen mentioned.
Thimsen mentioned followers who’ve unscanned tickets may electronic mail the event to start the refund course of.
Thimsen, who served a one-year time period as event chairman, mentioned the occasion has began an operational audit of the event and the problems it confronted this 12 months. Rain all through the week prompted a lot the grass the place spectators would usually sit and stroll to show to mud, forcing crowds to concrete paths that prompted vital congestion.
Thimsen additionally mentioned a contingent from the WM Phoenix Open traveled to Los Angeles on Tuesday to satisfy with the PGA Tour and gamers forward of this week’s Genesis Invitational. He mentioned the conferences resulted within the gamers providing assist for the event.
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